Making a Purchase:
Making a purchase is easy through our website. Just browse our store and add any items that you wish to buy to the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept payment by credit or debit card and Paypal, or by telephone 01300 345 916 (Paypal payments cannot be accepted by phone). For offline orders we use the secure Sellerdeck Payments encrypted system. Flyte so Fancy Ltd (Dorset Log Stores) is PCI DSS Compliant. Your card details are not held in any clear text on our systems and we do not have access to your card details.
BY CREDIT/DEBIT CARD: Select pay by Credit Card and you will be taken to our secure payment server, SagePay, where you can enter your payment details using secure 128-bit encryption. Email confirmations will follow immediately upon completion.
BY PAYPAL: Through the SagePay payment window you can select Paypal and you will be taken to Paypal login page where you can log in to your account. Paypal with then return you to our site with your address details completed. PLEASE check these are correct (otherwise you may be asking us to send to an old address). Click the T&C's box to accept, and then the confirm button. This will have completed your order.
If you experience problems making a payment through the website please check you have entered your email address correctly (e.g. no spaces, most payment errors are due to this problem), your name, address and particularly postcode, are correct. If this still does not resolve the problem please call 01300 345916.
Please note: Prices are displayed inc. vat where applicable on the product page, and are shown excl. vat in the Shopping Basket with the vat amount shown separately. The delivery charge shown in the shopping basket is also displayed excl vat.